Customer Service

We aspire to be recognised as the clear industry leader for customer service in the electronic security and fire protection markets.

Integrity

We demand of each other and ourselves the highest standards of individual and corporate integrity with our customers, suppliers, vendors, agents and stakeholders. We vigorously protect company assets and have policies and compliance systems designed to ensure compliance with all company policies and laws.

Excellence

We continually challenge each other to improve our products, our processes and ourselves. We strive always to understand our customers’ and suppliers’ businesses and help them achieve their goals. We are dedicated to diversity, fair treatment, mutual respect and trust of our employees and customers.

Teamwork

We foster an environment that encourages innovation, creativity and results through teamwork and mutual respect. We practice leadership that teaches, inspires and promotes full participation and career development. We encourage open and effective communication and interaction.

Accountability

We will meet the commitments we make and take personal responsibility for all actions and results. We will create an operating discipline of continuous improvement that will be integrated into our culture.