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Solutions

Oil & Gas Service & Maintenance

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Service & Support

Within Tyco Fire & Integrated Solutions, we have the commitment and expertise dedicated to supporting our worldwide installed base - expertise that can be called upon 24 hours a day on each day of the year. We provide on and off site teams together with project management to ensure all clients individual requirements are met within specification, timescale and budget for both new and established installations. A “healthcare” service giving unrivalled levels of  “through-life” support is also available.

Maintenance

One of the key services provided by Tyco Fire & Integrated Solutions is the provision of preventative and on-call maintenance services for all types of systems.  We can provide many options to suit the exact needs of each client covering:
 
Preventative/Routine Maintenance - Consisting of planned visits, monthly, 3, 6 or 12 monthly, as appropriate, to inspect, review, calibrate and repair all components of a specific control system.  Checks on components would be conducted.  Inspection of computer hardware and software would be undertaken.  Disk cleanup utilities will be run and computer software backups made in order to maintain an efficient computer system, whilst also providing verification and ongoing traceability and version control of software.
 
On-call/Standby Maintenance - A facility can be set up that allows the client telephone support for pre agreed times.  Many systems need 24 hour 365 day telephone support; many faults can be rectified by telephone instruction given to the clients staff.  If the need arises, a call out facility would guarantee mobilisation of one of our engineers to site within an agreed response time.
 
Remote Telephone support - This would allow our engineers remote access, via modem, to our clients computer and control system.  This allows our engineers to remotely scan and assess reported problems, efficiently and cost effectively.
 
The established experience of our staff in managing such contracts will ensure that the right service is provided for our clients for the right price.